Ordering and Payment

Ordering & Payment

You can order  our products through this website or by calling 01483 273777 to speak to one of our helpful team. In rare circumstances, products on this website may be out of stock as we stock both the website and the store from a single warehouse. If this occurs, then we will notify you on the day of your purchase to either supply a similar product or to offer a full refund for your order.

Occassionally, products sold on this website may be sent directly from our suppliers. If that is the case then the delivery times may be variable and outside of our control. If you would like a firm delivery date for your goods, please call us on 01483 273777 and one of our team will be able to help you.


We take credit and debit card payments through our website using SagePay. We never store credit card details on our website and 'hand off' to SagePay to process your credit card details without ever having to handle them at all. This is the safest way to shop online. If you have any queries about payments, or would like to make a payment over the phone, then please call us on 01483 273777.