Careers

We can provide an excellent working environment with passionate and fun staff with the opportunity to build on your experience and skills with support, encouragement and training to enable you to develop a rewarding long term career.


 

Front of House & Trainee Barista

We are a thriving 40,000sqft department store in the heart of Cranleigh High Street, priding ourselves in providing excellence both in products and customer service. Our unique environment and commitment to service makes us stand out from the High Street chains.

We are searching for a hardworking, enthusiastic and energetic candidate to join our much loved busy café as a full-time Front of House Barista. Experience is desired but not essential as training will be provided for the right candidate.

Competitive salary.

Hours: Mon to Fri: 9.00am – 5.30pm, Sun: 10.00am – 4.00pm

About You:

You will be passionate about delivering the best experience for our customers, exceeding their expectations and ‘going the extra mile’. You will be the first point of contact for customers and therefore confident in meeting and greeting with a friendly, positive attitude and be professional and polite at all times. You should enjoy working in a fast-paced, busy environment and be able to work under pressure, taking on any challenge with a smile.

Key Responsibilities:

  • Providing excellent customer service
  • Maintaining the highest quality, consistent product standards
  • Following all company drink recipes and procedures
  • Supporting the team to ensure that all orders are served quickly
  • Keeping the front of house area clean, tidy and presentable at all times
  • Preparing food orders as required
  • Taking orders at the till and processing cash and card payments
  • Taking orders to tables and clearing away
  • Knowing our products and advising customers in ordering as necessary
  • Being aware of allergen information and how to support customers with special requirements
  • Opening up/closing down the café as required
  • Ensuring health & safety and food safety standards are met at all times
  • Driving continuous improvement in café performance
  • Achieving goals and targets set by the manager
  • Any additional tasks required according to business needs

Staff Benefits:

  • Staff discount in the café and store
  • Free staff parking
  • 28 days holiday including bank holidays
  • Fun, friendly and family-feel working environment

If you are passionate about coffee, cuisine and customer service, we would love to hear from you. Please include a CV and a covering letter explaining why you would be a good fit for the role.

Apply Here